Tuesday | February 25, 2025
8:00 AM EST
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9:00 AM EST
8:30 AM EST
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2:50 PM EST
9:00 AM EST
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9:50 AM EST
Do you know how cyber-criminals see your company?
Cybercriminals are constantly scouting for vulnerabilities, and your company might be an easier target than you think. In this eye-opening session, we’ll step into the mindset of cyber attackers to understand their motives and tactics. We’ll analyze the digital footprint of medical tourism companies—revealing how they appear to cybercriminals and what makes them attractive targets. Additionally, we’ll discuss the latest legislative and regulatory shifts in cybersecurity for 2025 and what they mean for businesses. Finally, we’ll explore predictive insights into emerging cyber threats, helping you stay ahead in an increasingly complex digital landscape. If you want to understand how to see your company through the eyes of a hacker and fortify your defenses, this session is a must-attend!
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Rebecca Ledingham BA (Hons), Msc, CISSP
Global Vice President
Mastercard
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Rebecca Ledingham BA (Hons), Msc, CISSP
Global Vice President
Mastercard
Learn more about this session10:00 AM EST
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10:50 AM EST
Decoding the Referral Path: How Insurers and Networks Choose Providers in Medical Travel
Discover the secrets behind why some healthcare providers attract more international referrals than others in this captivating session. Uncover insider strategies from global decision-makers on building partnerships, steering patient flow, and becoming a top-tier choice in the competitive world of medical travel.
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Dr. Ruth D. Rodríguez DHSc, MBA, BSN-RN
Sr. Director Global Medical Network & Patient Services
Best Doctors Insurance.
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Gianni De Min
Vice President of Network Management
Trawick International
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Hosam EZ
Network Development Manager
Allianz
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Dr. Ruth D. Rodríguez DHSc, MBA, BSN-RN
Sr. Director Global Medical Network & Patient Services
Best Doctors Insurance.
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Gianni De Min
Vice President of Network Management
Trawick International
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Hosam EZ
Network Development Manager
Allianz
Learn more about this session11:00 AM EST
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11:50 AM EST
Enhancing Patient Experience and Optimizing Marketing Strategies in Medical Travel Programs
This session will explore the intersection of optimizing patient experience and developing innovative marketing strategies to promote your international patient programs. Participants will learn how to prioritize patient experience through personalized care plans, shared decision-making, and culturally competent services, while simultaneously understanding the role of effective marketing to leverage best-in-class patient experience to attract international patients and grow your programs. We will discuss the integration of digital marketing, targeted collaborations, and social media outreach with strategies designed to enhance patient satisfaction and build trust. Attendees will explore how marketing can also effectively communicate quality and safety measures, and how these efforts can complement person-centered care to create a optimal, seamless medical travel journey.
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Alejandro Cambiaso MD, MBA
President
Dominican Association of Health Tourism (ADTS)
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Dr. Juan Luis Giraldo
International Director
INSER
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Minas Chrysopoulo, MD
Director of Global Partnerships
ARSA
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Joseph Dayan, MD, MBA
Plastic & Reconstructive Surgeon
ARSA
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Karin Jay
President of Global Strategy
Global Healthcare Accreditation
Learn more about this session12:00 PM EST
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1:00 PM EST
1:00 PM EST
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1:50 PM EST
Maximizing Value for Self-Funded Employers and Multinational Companies Through Medical Travel
Self-funded employers and multinational companies face unique challenges in managing healthcare costs while providing high-quality care for their employees. Medical travel programs offer a powerful solution, enabling organizations to access world-class care at competitive costs while improving employee satisfaction and outcomes.
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Lee Lewis
Chief Strategy Officer (CSO) & GM Medical Solutions
Health Transformation Alliance
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Christine Hale, MD, MBA
Senior Vice President Chief Medical Officer Clinical Consulting
Lockton
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Tim Simokonis
Vice President - Southeast
Lockton
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Lee Lewis
Chief Strategy Officer (CSO) & GM Medical Solutions
Health Transformation Alliance
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Christine Hale, MD, MBA
Senior Vice President Chief Medical Officer Clinical Consulting
Lockton
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Tim Simokonis
Vice President - Southeast
Lockton
Learn more about this session2:00 PM EST
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2:40 PM EST
Revolutionizing Medical Tourism: Bold Strategies to Grow Your Global Patient Base
Unlock the secrets to skyrocketing success in medical tourism with game-changing marketing strategies! From influencer trust-building to data-driven tactics, discover how top organizations attract and retain international patients like never before.
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Sergio Restrepo
Chief Experience Officer
Hospital Clínica Bíblica
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Ana Medina
Medical Tourism Leader
Sura
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Jonathan Edelheit, JD
CEO
Medical Tourism Association
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Sergio Restrepo
Chief Experience Officer
Hospital Clínica Bíblica
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Ana Medina
Medical Tourism Leader
Sura
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Jonathan Edelheit, JD
CEO
Medical Tourism Association
Learn more about this session3:00 PM EST
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4:30 PM EST
1:00 PM EST
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1:5o PM EST